Privacy Policy

Your privacy and the confidentiality of your health information are critically important to MDBD Recovery.

Effective Date: February 20, 2026
Last Updated: February 20, 2026

MDBD Recovery – Detox & Treatment Specialists ("MDBD Recovery," "we," "us," or "our") is committed to protecting the privacy and security of your personal information and Protected Health Information (PHI). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (mdbdrecovery.com) or receive treatment at our facility located at 1553 S Novato Blvd, Novato, CA 94947.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number, and mailing address
  • Date of birth and demographic information
  • Insurance information and payment details
  • Emergency contact information

Protected Health Information (PHI)

  • Medical history and treatment records
  • Substance use history and assessment results
  • Diagnosis and treatment plan information
  • Medication records
  • Progress notes and discharge summaries

Website Information

  • IP address, browser type, and operating system
  • Pages visited and time spent on our website
  • Referring website or search terms used
  • Device information and screen resolution

2. How We Collect Information

We collect information through:

  • Direct interactions when you contact us by phone, email, or through our website
  • Admissions and intake processes at our treatment center
  • Treatment and clinical services provided at our Novato facility
  • Automated technologies such as cookies and analytics tools when you visit our website
  • Third-party sources such as insurance companies and referring providers (with your consent)

3. How We Use Your Information

MDBD Recovery uses your information for the following purposes:

  • Treatment: To provide, coordinate, and manage your addiction treatment and clinical care at our facility
  • Payment: To process insurance claims, verify coverage, and manage billing and payment
  • Operations: To improve our services, ensure quality of care, and manage our treatment center effectively
  • Communication: To respond to your inquiries, provide appointment reminders, and share relevant health information
  • Legal Compliance: To comply with federal and state laws, including HIPAA and 42 CFR Part 2
  • Website Improvement: To analyze website usage patterns and improve your online experience

4. HIPAA Compliance

MDBD Recovery complies fully with the Health Insurance Portability and Accountability Act (HIPAA) and the federal regulations at 42 CFR Part 2, which provide additional protections for substance use disorder treatment records. Key protections include:

  • Your PHI is stored in secure, encrypted systems with access limited to authorized clinical and administrative staff
  • We will not disclose your treatment information without your written consent, except as required by law
  • All staff members receive regular HIPAA training and are bound by confidentiality agreements
  • We maintain physical, technical, and administrative safeguards to protect your health information
  • Substance use disorder treatment records receive enhanced confidentiality protections under 42 CFR Part 2

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • With Your Consent: When you provide written authorization for us to share your information
  • Treatment Coordination: With other healthcare providers involved in your care (with appropriate authorization)
  • Insurance and Payment: With your insurance company for claims processing and payment verification
  • Legal Requirements: When required by law, court order, or to protect the safety of patients and staff
  • Medical Emergencies: When necessary to prevent a serious and imminent threat to health or safety

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences and improve website functionality
  • Analyze website traffic and usage patterns through analytics services
  • Ensure website security and prevent fraud

You can control cookies through your browser settings. Disabling cookies may affect some website functionality. We do not use cookies to collect Protected Health Information.

7. Your Rights

Under HIPAA and applicable California law, you have the right to:

  • Access: Request a copy of your medical records and personal health information
  • Amendment: Request corrections to your health information if you believe it is inaccurate
  • Accounting of Disclosures: Request a list of instances where we disclosed your PHI
  • Restrictions: Request restrictions on how we use or disclose your health information
  • Confidential Communications: Request that we communicate with you through specific means or at specific locations
  • Breach Notification: Be notified if there is a breach of your unsecured PHI
  • Complaint: File a complaint with MDBD Recovery or the U.S. Department of Health and Human Services if you believe your privacy rights have been violated

8. Data Security

MDBD Recovery implements appropriate physical, technical, and administrative security measures to protect your personal information and PHI, including:

  • Encrypted data storage and transmission
  • Access controls and authentication measures
  • Regular security assessments and audits
  • Secure disposal of records containing personal information
  • Staff training on security protocols and best practices

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor without parental consent, we will take steps to delete that information.

10. Changes to This Policy

MDBD Recovery reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us for Privacy Concerns

If you have questions about this Privacy Policy, wish to exercise your rights, or need to file a privacy-related complaint, please contact:

MDBD Recovery – Privacy Officer
1553 S Novato Blvd
Novato, CA 94947
Phone: (209) 266-6309
Email: [email protected]

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at www.hhs.gov/ocr.